Política de reembolso

At Wig Bangladesh^, we want returns and exchanges to be as simple and easy as possible. Please read the information below carefully, as we have recently updated these policies.

We always accept your return or exchange of eligible products. Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor-free, unworn, not cut or washed, and with a copy of the original invoice enclosed.

Exchange Procedures

 For shipping your items back for exchange or return, simply give us a call & follow these steps:

1. Fill out the Exchange Request Form included with your shipment
   1. Any additional money due should be included with your exchange request payable to “Wig Bangladesh” by check or money order. You may also request we charge the credit card on file. Any balance remaining after your exchange order is processed will be refunded by the original method of payment.
2. Using the original shipping box, place your eligible product with the original invoice receipt inside and seal securely with tape.

Eligibility

We always accept your return or exchange of eligible products. Items marked "Final Sale" are not eligible for return. All items returned must be in their original condition in their original packaging with a copy of the original invoice enclosed. Items must be returned within the allowed timeframe. Items cannot be worn, chemically treated, cut, washed, or altered in any way, including the removal of tags and labels. If exposed to odors, such as cigarette smoke or perfume, items will not be accepted. Please allow 1-2 billing cycles for your return to be processed. You may return any eligible product postmarked within 60 days of the ship date on the invoice. Items received that are not in eligible condition will be returned at your cost, without refund or exchange applied.

Exchange and Return Policy per Item

Stock products	Exchange	Return
Days Allowed	60	60
Restock Fee Product Returned 0-30 Days After Purchase	$0	$0
Restock Fee Product Returned 31-60 Days After Purchase	$15	$15
Return Shipping Fees	Paid By Customer	Paid By Customer
Custom orders	Exchange	Return
Days Allowed	60	60
Restock Fee	0	0
Return Shipping Fees	Paid By Customer	Paid By Customer
Exchange Order Shipping Method	Paid By Customer	N/A

Exchange Procedures

At Wig Bangladesh^, it is not necessary to call ahead before shipping your items back for exchange or return. Simply follow these steps:

1. Fill out the Exchange Request Form included with your shipment
   1. Any additional money due should be included with your exchange request payable to “Wig Bangladesh” by check or money order. You may also request we charge the credit card on file. Any balance remaining after your exchange order is processed will be refunded by the original method of payment.
2. Using the original shipping box, place your eligible product with the original invoice receipt inside and seal securely with tape.
   
3. PayPal orders: please include additional payment information credit card or check) to process exchange orders. Exchange 'Standard Shipping & Processing' charges and amounts due on uneven exchanges will be charged to the additional payment method provided.

Out of Stock Items

If an item is temporarily "out of stock", BACKORDERED will appear under "Shipping Status" on your invoice. Your account will not be charged until your item has shipped.

If you do not wish to wait, you may cancel the item or order a new selection by contacting us.

Return Policy and Exchange Policy